Confused and have a question? Chances are we already have the answer because you’re not the first one to ask. Checkout the frequently asked questions below. If one applies to you, click the plus sign (+) to see our answer. If you are a new user, check out our beginner guide.
What is this thing called ShowTime Sequencing Suite?
What's the difference in Basic, Basic Plus, Standard, Advanced and Pro level licensing?
What Is Light-O-Rama?
How does Light-O-Rama animate a show?
How does Light-O-Rama control the lights?
What's the difference between a professional/commercial and a residential light controller?
How does Light-O-Rama control your controllers?
What about wireless data?
What is the Sequence Editor or Sequencer (part of what we call S2, S3, S4, S5, ShowTime Sequencing Suite, etc.)?
What is the Show Editor?
What is the Show Scheduler?
How do I test the hardware?
What are the minimum computer requirements?
Where in the world do I start???
My sequence appears to be dropping commands and/or stuttering. What do I do?
I have serial port adapter/converter issues. Help!
I seem to have a stuck channel on my light controller. Any suggestions?
What do those lights mean on the ShowTime Director (mdm-MP3)?
I can't save my show schedule. Should I panic?
How do I reset my light controller?
How do I reset my Cosmic Color Ribbon?
I don't seem to be getting any power to the controller. What do I do?
The music is jumping around or seems out of sync with the lights. Now what?
What is the Light-O-Rama software directory structure?
Light-O-Rama is disabled. I'm discouraged. What does it mean?
I'm popping fuses and breakers. What about load testing with a 'Kill-O-Watt' meter?
My sequencing grid is blank or things look mis-aligned?
FM transmitter optimization tips, please?
I can't locate a controller. What should I do first?
I get an Error reading 'setup initiation file. Now what?
I've got Easy Light Linker (wireless) irritations. Any suggestions?
Using Comm Port 16 and higher. ow do I do it?
Can I repeat my channel layout with other sequences?
I can control the lights with the Hardware Utility but not the actual sequence. What do you suggest?
What is Audacity?
Each song seems to be a different volume. Now what?
Can I use Light-O-Rama software on an Apple based system?
How do I start SuperStar?
Where do I begin with SuperStar?
How do I load a song into SuperStar?
Why does SuperStar only play 8 seconds of my song?
I've created a sequence using SuperStar. How do I get ot to control the lights?
I've exported my SuperStar sequence but how do I get it to control the lights?
When I try to export a SuperStar sequence I get an error saying export is not supported in the demo version
How many Cosmic Color Ribbons can SuperStar handle?
I've got a bad triac. What should I do?
On how many computers can I install my Light-O-Rama software?
Can I sell my licensed Light-O-Rama software to someone else?