Light-O-Rama Headquarters in New York.Our manufacturing, order fulfillment and customer support center is located in beautiful upstate New York near the Adirondack mountains.  Much of our design engineering is handled out of our New Jersey and Ohio locations.  Software development is based out of our New York, New Jersey, Florida and Texas facilities.

The best way to contact Light-O-Rama

The fastest way to contact the elves at Light-O-Rama is to use our help desk.

 

General mail (USPS)

Light-O-Rama, Inc.
PO Box 149
Hudson Falls, NY 12839
USA

Physical address

Light-O-Rama, Incorporated
22 Hudson Falls Rd. Unit 52
South Glens Falls, NY 12803

 

During the busy times of the year...

During the holiday season there are not enough elves to answer the phones.  Please use our help desk.  We keep the smartest elves teathered to their computers so they can answer your questions as quickly as possible.

 

Our headquarters are in the USA
518-539-9000 (normal business hours)
518-538-0067 (fax)
International calling: please use USA country code 1, 01 or 001

Pre-sales help, software suggestions and general support:

The help desk is the fastest way to get our attention.  We monitor the help desk constantly and it helps us keep track of everything.  Please take advantage of it when contacting Light-O-Rama.

 

Repairs

Please use our help desk to get a valid RMA (return material authorization) number before shipping the device to us for repairs.  Light-O-Rama will not accept deliveries without a company issued RMA number.

Light-O-Rama
Repairs Group
RMA: (contact our  help desk to get an RMA number)
22 Hudson Falls Road, Unit 52
South Glens Falls, NY 12803
USA

Returns

Please use our help desk to get a valid RMA (return material authorization) number before shipping.  Light-O-Rama will not accept deliveries without a company issued RMA number.

Light-O-Rama
Returns Group
RMA: (contact our  help desk to get an RMA number)
22 Hudson Falls Road, Unit 52
South Glens Falls, NY 12803
USA