Contact us at Light-O-Rama

Here's how to talk to us!

Light-O-Rama headquarters in New York
Light-O-Rama headquarters in New York

Our manufacturing, order fulfillment and customer support center is located in beautiful upstate New York near the Adirondack mountains.  Much of our design engineering is handled out of our New Jersey and Ohio locations.  Software development is based out of our New York, New Jersey, Florida and Texas facilities.


The best way to contact Light-O-Rama

During the holiday season there are times when there are not enough elves to answer the phones. Please use our help desk. We keep the smartest elves teathered to their computers so they can answer your questions as quickly as possible.

Help Desk


General mail (USPS)

Light-O-Rama, Inc.
PO Box 149
Hudson Falls, NY 12839
USA


Physical address

Light-O-Rama, Incorporated
22 Hudson Falls Rd. Unit 52
South Glens Falls, NY 12803


Pre-sales help, software suggestions and general support:

The help desk is the fastest way to get our attention.  We monitor the help desk constantly and it helps us keep track of everything.  Please take advantage of it when contacting Light-O-Rama.

Help Desk


Repairs

Please use our help desk to get a valid RMA (return material authorization) number before shipping the device to us for repairs.  Light-O-Rama will not accept deliveries without a company issued RMA number.

Light-O-Rama
Repairs Group
RMA: (contact our  help desk to get an RMA number)
22 Hudson Falls Road, Unit 52
South Glens Falls, NY 12803
USA

Help Desk


Returns

Please use our help desk to get a valid RMA (return material authorization) number before shipping.  Light-O-Rama will not accept deliveries without a company issued RMA number.

Light-O-Rama
Returns Group
RMA: (contact our  help desk to get an RMA number)
22 Hudson Falls Road, Unit 52
South Glens Falls, NY 12803
USA

Help Desk


Telephone

Save time and use our help desk for technical stuff. Our front office staff answer the phones during normal business hours and they can handle the order and billing questions. If you have a problem with your equipment or software then save time by going directly to the help desk.

The Light-O-Rama corporate headquarters are located in the USA
518-539-9000 (normal business hours)
518-538-0067 (fax)
International calling: please use USA country code 1, 01 or 001

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